Job Title: Customer Advisor

Company: Maryland Study Abroad

Location: Calicut, Kerala

Salary: ₹20,000.00 – ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Provident Fund

Job Description:

Maryland Study Abroad is seeking a Customer Advisor to join our team in Calicut. As a Customer Advisor, you will play a crucial role in providing personalized guidance and assistance to students aspiring to study abroad. Your responsibilities will include academic advising, application assistance, information dissemination, student evaluation, interview preparation, and documentation management.

Key Responsibilities:

• Academic Advising: Provide personalized guidance to students regarding their academic goals, including course selection, program suitability, and university selection.
• Application Assistance: Assist students in preparing and completing application materials for their desired universities.
• Information Dissemination: Disseminate accurate information about study destinations, academic institutions, courses, scholarships, visa requirements, etc.
• Student Evaluation: Evaluate students’ academic qualifications, language proficiency, test scores, and extracurricular activities for university admissions.
• Interview Preparation: Conduct mock interviews and provide guidance to students to prepare them for university and scholarship interviews.
• Documentation and Record Keeping: Maintain accurate records of student interactions, applications, admissions, and other relevant data.

Qualifications:

• Bachelor’s degree in any discipline.
• Excellent communication and interpersonal skills.

Job Types: Full-time, Permanent, Fresher

Schedule: Day shift

Supplemental Pay Types:

• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Work Location: In person