Customer Relationship Executive : Jobs in kannur

Website Legacy TVS

Company: Legacy TVS

Location: Cannanore, Kerala

Salary Range: ₹10,000 – ₹20,000 per month

Benefits:

  • Internet reimbursement
  • Paid time off

Job Description:

Legacy TVS is seeking a Customer Relationship Executive to manage relationships with customers, ensuring satisfaction with products and services. Responsibilities include handling queries, resolving issues, and fostering long-term customer relationships.

Key Responsibilities:

  • Serve as primary point of contact for customers, addressing queries promptly and professionally.
  • Understand customer needs and provide suitable solutions or recommendations.
  • Maintain accurate records of customer interactions and follow up on inquiries.
  • Collaborate with other departments to resolve issues and ensure customer satisfaction.
  • Cultivate long-term customer relationships and identify opportunities for upselling and cross-selling.
  • Stay updated on industry trends and best practices for superior customer service.

Requirements:

  • Bachelor’s degree in Business Administration, Marketing, or related field.
  • Proven experience in customer service, sales, or related roles.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize effectively.
  • Proficiency in MS Office and CRM software.
  • Ability to work independently and in a team.

Preference: Candidates from Kannur are preferred.

Job Types: Full-time, Fresher, Walk-In

Salary: ₹10,000.00 – ₹20,000.00 per month

Benefits:

  • Internet reimbursement
  • Paid time off

Schedule: Day shift

Supplemental Pay Types:

  • Performance bonus
  • Yearly bonus
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