Systems Specialist – HR, Jobs in Birmingham

  • Full Time
  • Birmingham
  • 40,808 EURO / Year

Website Department for Transport

Job Title: Systems Specialist – HR
Company: Department for Transport
Location: Birmingham, Hastings, Leeds, Swansea

Salary: £40,808 per year
Contract Type: Permanent
Working Pattern: Flexible working, Full-time, Job share, Part-time

Job Description: The Department for Transport is seeking a Systems Specialist – HR to join their Corporate Delivery Group – Group HR team. This role involves working with SuccessFactors and Concur systems to support the delivery and maintenance of HR systems, contributing to the transformation of employee experience for Civil Servants.

Key Responsibilities:

  • Provide expert support and guidance on the management of SuccessFactors and Concur systems to users.
  • Act as second-line support, troubleshoot issues, and support continuous improvement and optimization of solutions.
  • Manage support cycles, patching activities, and testing, collaborating with stakeholders to build business cases for additional features.
  • Collaborate with stakeholders and customers to maintain, troubleshoot, and enhance HR systems.
  • Act as a subject matter expert into the Unity Shared Services Programme when required.

Qualifications and Experience:

  • Strong foundational knowledge and experience in maintaining and optimizing systems.
  • Ability to build strong working relationships with a diverse range of stakeholders.
  • Demonstrated ability to work independently, problem-solve, and prioritize conflicting priorities.
  • Excellent verbal and written communication skills, with the ability to communicate technical information effectively.
  • Experience in configuring and maintaining cloud-based systems, preferably Concur and SuccessFactors.

Behaviours Assessed:

  • Managing a Quality Service
  • Changing and Improving

Technical Skills Assessed:

  • Expertise in configuring and maintaining cloud-based systems
  • Supporting the lifecycle of SaaS platforms
  • Understanding of SuccessFactors and Concur landscapes at a high level


  • Company pension
  • Generous annual leave
  • Attractive pension options
  • Flexible working arrangements
  • Inclusive working environments
  • And much more to support a healthy work/life balance.

How to Apply: To apply for this position, please submit a CV and Personal Statement detailing your relevant experience and skills. The deadline for applications is 14th April 2024. Interviews are expected to take place in May 2024.

For further information or assistance with your application, please contact the Digital Resourcing team at

The Department for Transport is committed to creating an inclusive and diverse workforce and welcomes applications from all backgrounds, including underrepresented groups.

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