Company: TRUTECH INFORMATION TECHNOLOGIES LLC

Location: Kochi, Kerala (Remote)

Salary Range: ₹20,000 – ₹30,000 per month

Benefits:

• Work from home
• Yearly bonus

Description:

• Full-time position with a focus on sales, customer service, operations, and remote IT support.
• Company based in Abu Dhabi, UAE, with all clients located in the UAE.
• Work hours: IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday & UAE public holidays off.

Responsibilities:

• Learn about the company’s product and service offerings.
• Monitor and respond to sales emails and inquiries.
• Prepare quotations and costing for clients.
• Address customer questions or issues promptly.
• Schedule and coordinate meetings with potential clients.
• Coordinate with suppliers for pricing, procurement, and deliveries.
• Follow up with clients to close quotes successfully.
• Increase the company’s client base with quality customers.
• Enter, update, and maintain accurate data in CRM.
• Retain existing customers and upsell services for customer retention.

Skills:

• Proficiency in English language (read/write/speak) is essential.
• Excellent phone, email communication, and interpersonal skills.
• Strong time management and organizational abilities.
• Demonstrated track record of performance and commitment.
• Ability to handle rejection with a cool-tempered attitude.
• Willingness to learn and acquire knowledge quickly.

Job Types:

• Full-time
• Permanent

Supplemental Pay Types:

• Yearly bonus

Application Question(s):

1. Are you willing to work on the mentioned timings: IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday, with Sunday off and UAE-declared public holidays off?
2. Where are you currently located?

Experience:

• Sales Coordinator: 2 years (Required)
• Preparing quotations for clients: 2 years (Required)
• Handling emails & inquiries: 2 years (Required)
• Procurement: 1 year (Preferred)

Language:

• English (Required)