Job Title: HR Analyst, hr jobs in bangalore
Company: Raytheon Technologies Corporate Headquarters
Location: Bengaluru, Karnataka
Salary: Not provided
Job Description: Job Description

Responsibilities
– Act as a primary HR point of contact for manager and employee in understanding the questions and issues, advising them in a professional way and handling their queries in a timely manner utilizing HR Contact Center procedures, policy manuals, knowledge management system and other reference materials.
– Manage the quality of employee data in Human Resource systems to ensure data accuracy and that entries are updated for payroll and benefits
– Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity.
– Ensure maximum employee satisfaction by ensuring interactions with employees with quality & timely response. Consistently provide impactful employee experience.
– Build, organize and review knowledge base content, being the gatekeeper and publisher of KB, and ensure the promotion of direct accesses.
– Document all transactions, customer inquiries and their resolutions in the HR Contact Center case management technology application
– Resolve non-standard employee inquiries independently, identifying the best means to find expert support internally or externally
– Liaise with external and internal suppliers and agencies as appropriate to deliver Human Resource transactional services
– Support continuous improvement activities to further simplify and standardize processes
– Provide transactional Human Resource support using Workday across all processes and business units in a service center environment
– Responsible for Human Resource services standard reports
– Being proactive in handling risks or process gaps that you face and involving the responsible teams to find a solution together
– Initiating and leading process improvement projects to release capacity for the incoming new processes
– Perform any other duties deemed reasonable and necessary by the business

Requirements
– Bachelor’s degree in Human Resource Management or a related field
– 5+ years of experience in a Human Resources or customer service role
– Strong analytical and problem-solving skills
– Excellent communication and interpersonal skills
– Ability to work independently and as part of a team
– Proficiency in Microsoft Office Suite and HR software

Benefits
– Competitive salary and benefits
– Opportunity to work with a talented team of professionals
– Chance to make a positive impact on the lives of employees
– Growth and development opportunities