Job Title: Document Verification Executive, Jobs in Bangalore for freshers
Organization: Analec Infotech Pvt Ltd
Location: Jigani, Bengaluru, Karnataka
Salary: ₹9,832.95 – ₹34,479.78 per month
Job Type: Full-time, Permanent, Fresher

Full Job Description:

Analec Infotech Pvt Ltd is seeking a Document Verification Executive to oversee the customer service process and handle various tasks related to customer queries and complaints. The successful candidate will be responsible for resolving customer complaints, establishing positive rapport with clients, and maintaining all public relations operations. Strong customer service skills, problem-solving abilities, and attention to detail are essential for this role.

Responsibilities:

• Overseeing the customer service process.
• Resolving customer complaints in a timely manner.
• Handling customer concerns and complaints.
• Establishing a positive rapport with clients via phone.
• Handling queries, itineraries, and costing.
• Maintaining all public relations operations, including birthday/anniversary wishes, MIS, and guests’ feedback.
• Providing excellent customer service in vacation packages and travel itineraries.
• Demonstrating strong problem-solving skills to handle travel emergencies, such as stranded clients, cancelled flights, and overbooked hotels.

Job Types: Full-time, Permanent, Fresher

Pay: ₹9,832.95 – ₹34,479.78 per month

Schedule:

• Day shift
• Night shift

Work Location: In person