Customer Support Executive, Jobs in Bangalore for freshers

Website VictaMan Services Private Limited

Job Title: Customer Support Executive, Jobs in Bangalore for freshers
Company: VictaMan Services Private Limited
Location: Koramangala, Bengaluru, Karnataka
Job Type: Full-time

Job Description:
VictaMan Services Private Limited is looking for enthusiastic individuals to join our team as Customer Support Executives. In this role, you will be responsible for providing information about our products, services, and offers to customers via inbound and outbound calls. You will address customer queries, understand their needs, and ensure excellent customer service over the phone.

Responsibilities:

  • Provide information about products, services, and offers to customers.
  • Handle inbound and outbound calls efficiently.
  • Understand customer needs and preferences.
  • Resolve customer queries and issues over the phone.
  • Ensure high levels of customer satisfaction through effective communication.

Requirements:

  • Bachelor’s degree required.
  • Fluent in Hindi and English.
  • Previous experience in customer support or telemarketing is advantageous but not required.
  • Strong communication and interpersonal skills.
  • Ability to handle multiple tasks and work under pressure.
  • Willingness to work in a fast-paced environment and adapt to changes.
  • Positive attitude and customer-centric approach.

Benefits:

  • Health insurance.
  • Provident Fund.
  • Performance-based bonuses and yearly incentives.
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