Job Title: Customer Service Representative, jobs in mumbai
Company: Venuz Artifacts
Location: Mumbai, Maharashtra
Salary: ₹15,000 – ₹25,000 a month
Job Description
Answering client correspondences through email, social media, and by phone.
Relaying extensive product information to customers.
Closing sales for the company.
Filing customer records, including contact information,
Conducting surveys and writing reports based on customer feedback on products and services.
Providing customers with clear instructions to resolve issues.
Rerouting customer calls to other departments when advanced solutions are needed.

Responsibilities

• Answering client correspondences through email, social media, and by phone.
• Relaying extensive product information to customers.
• Closing sales for the company.
• Filing customer records, including contact information,
• Conducting surveys and writing reports based on customer feedback on products and services.
• Providing customers with clear instructions to resolve issues.
• Rerouting customer calls to other departments when advanced solutions are needed.

Requirements

• Must speak fluent English have convincing skills
• Must be customer-centric.
• Must be self motivated
• Retention expertise is required fluent English mandatory
• Insurance Background is preferred

Benefits

• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund