Customer Service Executive, Jobs in Mangalore

Website Cogent E-Services

Job Title: Customer Service Executive
Company: Cogent E-Services
Salary: ₹14,500 – ₹16,000 a month
Location: Mangalore, Karnataka
Job Type: Full-time

Job Description:
Cogent E-Services is currently seeking Customer Service Executives for both voice and non-voice processes. This is a full-time position with opportunities for growth and incentives.

Responsibilities:

  • Handle customer inquiries and resolve issues promptly and professionally.
  • Provide excellent customer service via phone, email, and chat.
  • Assist customers with product information, orders, and other inquiries.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to achieve targets and goals.

Requirements:

  • Education: Higher Secondary (12th Pass) preferred.
  • Experience: 1 year in customer service preferred.
  • Language Skills: Fluent in Hindi, English.
  • Ability to work in rotational shifts for male candidates and day shifts for female candidates.

Benefits:

  • Health insurance
  • Provident Fund
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