Customer Relationship Executive, Part time jobs in Chennai

Website Easybuy - Max Retail Division

Job Title: Customer Relationship Executive, Part time jobs in Chennai
Company: Easybuy – Max Retail Division
Location: Gerugambakkam, Chennai, Tamil Nadu
Salary: ₹10,400 – ₹12,500 a month
Job Types: Full-time, Part-time, Permanent, Fresher
Expected Hours: 48 per week
Schedule: Day shift

Full Job Description
Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Job Description: As a Customer Relationship Executive, you will be responsible for maintaining strong relationships with customers and ensuring a positive experience with our retail services.

Key Responsibilities:

  • Interact with customers to understand their needs and preferences.
  • Address customer inquiries and concerns in a timely and professional manner.
  • Provide product information, promotions, and assistance with purchases.
  • Ensure high levels of customer satisfaction and retention.
  • Handle customer complaints and escalate issues as needed.
  • Maintain accurate customer records and update information in the system.
  • Collaborate with team members to achieve sales targets and enhance the overall customer experience.

Requirements:

  • Excellent communication and interpersonal skills.
  • Customer-focused with a positive attitude.
  • Ability to work in a fast-paced retail environment.
  • Prior experience in customer service or retail is preferred but not required.
  • Willingness to learn and adapt to new processes and procedures.

Supplemental Pay Types:

  • Performance bonus
  • Yearly bonus

Work Location: In person
Expected Start Date: 01/06/2024

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