Job Title: Customer Care Executive, non voice jobs in chennai
Company: Topaaz Industries
Location: Valasaravakkam, Chennai, Tamil Nadu
Salary: ₹14,000.00 – ₹21,610.17 a month
Job Description: Job Description:
Efficiently handling social media, india mart,email, phone or SMS.

Analyzing and reporting customer data to managing director.

Taking the sales order from cutomers through various channels social media, india mart,email, phone or SMS.

Assisting customers are facing a problem and troubleshooting it.

Ensuring the customer has a positive experience with the company.

Fostering a healthy relationship between the client and the customer.

Handling all Voice and Non-Voice Processes.

Sheet metal roofing industry added advantage.

MS Excel Knowledge must.

Responsibilities:

• Efficiently handling social media, india mart,email, phone or SMS.
• Analyzing and reporting customer data to managing director.
• Taking the sales order from cutomers through various channels social media, india mart,email, phone or SMS.
• Assisting customers are facing a problem and troubleshooting it.
• Ensuring the customer has a positive experience with the company.
• Fostering a healthy relationship between the client and the customer.
• Handling all Voice and Non-Voice Processes.
• Sheet metal roofing industry added advantage.
• MS Excel Knowledge must.

Requirements:

• Bachelor’s (Required)
• Customer relationship management: 1 year (Preferred)
• Cold calling: 1 year (Required)
• Tamil, (Required)
• English (Required)
• Day Shift (Required)
• Willingness to travel: 25% (Preferred)