Customer Support Associate, non voice jobs in hyderabad

Website 3G HR SERVICES

Job Title: Customer Support Associate, non voice jobs in hyderabad
Company: 3G HR SERVICES
Location: Uppal Kalan, Hyderabad, Telangana
Salary: Not provided
Job Description: Job Description:
Greetings from 3G HR SERVICES!!!

We are hiring for “International Voice & Non – Voice Process”

Job Description :
Qualification :
Graduate
Experience :
0 – 1+ Year
Salary :
2.8 LPA – 3.6 LPA
Location :
Uppal , hyderabad
Night Shifts (4 Days of Working )
Male or Female

Note : Excellent Communication

and good typing speed.

Responsibilities:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Assist with placement of orders, refunds, or exchanges.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken ,Process orders and billing.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Requirements:

  • Higher Secondary(12th Pass) (Preferred)
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
  • English (Preferred)
  • Hindi (Preferred)

Benefits:
None

Apply for job

To apply for this job please visit in.indeed.com.